Fraud and Security

1. What makes Contactless cards secure?
2. What should I tell customers who are worried about fraud on Contactless cards?
3. If a Contactless card is stolen what security is in place to stop someone else from using it?
4. What happens if a cardholder believes their Contactless card has been used fraudulently?
5. Have any cases of fraud been reported on Contactless cards in the UK?
6. What fraud has been seen overseas where Contactless has been in place for some time?
7. As a retailer will I be liable if someone fraudulently uses a Contactless card?
8. Are Contactless readers safe?
9. Can data be intercepted during a Contactless transaction?
10. Over what distance can a Contactless reader (genuine or fake) read data on a Contactless card?
11. What happens if a fraudster tries to use a Contactless card for a transaction of over £15?
12. Where are details held on a Contactless card?
13. Do industry standards exist which cover Contactless chip settings and transaction counters?
14. Should Contactless cards be protected in the wallet?
15. Can a Contactless card be read while it is in a wallet?
16. Where can I find out more information?

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