Preparing the Business Case >>

This information has been provided as a starting point for any retailer looking to put together a business case to implement Contactless payment technology.

While we hope that you find this a helpful starting point, we would also strongly recommend that you contact your acquirer directly to discuss your individual business case requirements in greater detail. This will not only help you to quantify costs and savings, but it will also help you to establish potential timescales for implementation.

If you have more than one retail outlet you may find a pilot or trial run useful before full rollout. For more information about the opportunities available please contact one of the participating acquiring banks.

The following pages can be found in this section:

Benefit Identification

The benefits of introducing Contactless will differ between different retail sectors – and will be depend on the specifics of each business in terms of drivers, models and processes - so you will need to extract those items relevant to your business.

1. Faster Payment Processing
2. Increased Revenue
3. Cost Reduction
4. Improved Customer Relationship

Potential Costs

While there are benefits from introducing Contactless cards there are of course costs that retailers will need to consider:

1. Terminal Upgrades
2. Staff Training
3. Customer Education & Marketing
4. Card Fees