Using Contactless Cards

1. Where are Contactless cards accepted?
2. How can I be sure that only one payment is taken from a Contactless card?
3. Does a cardholder have to use Contactless; can they still use chip & PIN?
4. Can cardholders still pay by cash?
5. Does a customer have to take a Contactless card out of their purse/wallet to use it?
6. What happens if a customer has more than one card in their purse/wallet – will the terminal know which one to debit?
7. How will a customer know that a transaction has been completed once only; is a receipt produced for a Contactless transaction?
8. Can Contactless technology be added to on any type of card? E.g. Basic Bank Account card, ATM Only card, pre-paid, store cards, gift cards, and loyalty cards?
9. Will customers need a new card?
10. How long will it take to get a card; can customers apply or do they have to wait until their card expires?
11. Will contactless payments be treated as a cash transaction on a credit card?
12. Can a Contactless card be used for person-to-person payments?
13. Can a Contactless card be used over the phone or online?
14. Can a Contactless transaction be split over more than one card?
15. Can a contactless payment be used to make a deposit?
16. Can cashback be given with a Contactless transaction?
17. Does a customer need to charge their Contactless card with cash?
18. What is the connection with Oyster cards?
19. Can a customer have a contactless-only card?
20. Can a UK Contactless card be used overseas?
21. Where can I find out more information?

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